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Use this flow when your organization already has a Buró de Crédito account, a Buró Empresas account, or both, and wants to request reports from Syntage with its own credentials. Your organization must finish the Buró approval process and configure its credentials in Syntage before it can request reports with its own account.

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Prerequisites

  • Your organization has an active Buró de Crédito account for person reports, an active Buró Empresas account for company reports, or both.
  • Credit report access is enabled for your Syntage organization.
  • Buró de Crédito has approved your organization to use Syntage’s digital NIP authorization flow.
  • An administrator can configure Buró de Crédito or Buró Empresas credentials in Syntage.

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1. Get Buró de Crédito approval for the digital authorization flow

Syntage’s digital authorization flow with NIP was developed with Buró de Crédito. Buró de Crédito still needs to approve your organization before you use this flow with your own Buró de Crédito or Buró Empresas account. To start the approval process:
  1. Contact your Customer Success Manager. If you do not know who your CSM is, contact support@syntage.com.
  2. Prepare the document with the NIP authorization flow screens requested by Buró de Crédito.
  3. Send the NIP authorization screens to your Buró de Crédito account manager and copy your CSM.
  4. Work with Syntage to answer any questions Buró de Crédito has about the flow.
  5. Wait for Buró de Crédito’s approval before configuring and using the flow in production.

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2. Configure Buró credentials in Syntage

After Buró de Crédito approves the authorization flow for your organization, configure the Buró credentials your organization will use in Syntage.
  1. Open the integration settings for the account you are configuring:
  2. Add the credentials for your organization’s account.
  3. Save the integration.
Contact your CSM if you need help confirming which credential values Buró de Crédito provided for your account.

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3. Request Buró reports

After the credentials are configured, your organization can request and view Buró reports in Syntage. The report is requested only after the entity or shareholder completes the authorization flow. Use Buró de Crédito credentials for person report products and Buró Empresas credentials for company report products. In the dashboard request flow, both are requested through the Buró de Crédito Report datasource and the selected report product type determines which configured credentials are used.

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New entity

Use this path when the entity does not exist in Syntage yet.
  1. Open All Entities.
  2. Click Add entity.
  3. Enter the RFC and continue.
  4. Select Buró de Crédito Report as one of the datasources.
  5. If prompted, select the report product type. Use person products such as 007 or 004 for a person, and company products such as INFORME_BURO or RCO for a company.
  6. Add the entity.
  7. Copy the authorization URL.
  8. Share the URL only with the person who needs to authorize the Buró report.

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Existing entity

Use this path when the entity already exists in Syntage.
  1. Open the entity from All Entities.
  2. Click Update data.
  3. In the extractor list, select Buró de Crédito Report.
  4. If prompted, select the report product type. Use person products such as 007 or 004 for a person, and company products such as INFORME_BURO or RCO for a company.
  5. Create the extraction.
  6. Copy the authorization URL.
  7. Share the URL only with the person who needs to authorize the Buró report.

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Shareholder report

Use this path when you need to request a Buró report for a shareholder that is not already connected to an entity.
  1. Open the company entity from All Entities.
  2. Go to the shareholders section.
  3. Find the shareholder and click Add entity.
  4. Confirm the shareholder’s RFC and name in the Add entity flow.
  5. Select Buró de Crédito Report as one of the datasources.
  6. Select the report product type.
  7. Add the shareholder as an entity.
  8. Copy the authorization URL.
  9. Share the URL with the shareholder so they can authorize the request.
The shareholder report is requested after the shareholder completes the authorization process. If the shareholder is already connected to an entity, open that entity and use Update data to request a new Buró de Crédito Report extraction.

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Audit evidence

Buró de Crédito may request evidence for a sample of report consultations, including consultations made with your Buró Empresas credentials. When the authorization was completed through the digital NIP flow, export the authorization evidence from Syntage.
  1. Open Buró de Crédito Authorizations.
  2. Use the export action, or the audit export action when Buró de Crédito requested an audit file.
  3. Send the exported evidence to Buró de Crédito according to its audit instructions.

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Commercial terms

The Buró Conexión subscription enables the connection between your Buró de Crédito or Buró Empresas account and your Syntage organization. Report consultation costs are still paid directly to Buró de Crédito. Contact your CSM for current subscription pricing, report limits, and additional report costs.