Exports create downloadable files from Syntage data. Use them when your integration needs a file that can be stored, shared, imported into another system, or delivered to an operations team.Creating an export starts asynchronous processing and returns an Export resource. The export keeps track of the requested source data, output format, processing status, and generated file.
Create an export with the collection URI and output format you need.
Store the returned export ID.
Retrieve the export until its status is finished or failed.
Download the generated file from the File resource referenced by the export.
Exports are useful for workflows such as finance reports, invoice handoffs, customer support investigations, back-office review, and scheduled data delivery.
Browse your exports in the dashboard, or list them with GET /exports. Both return only the exports you created, not those created by other users in your organization.
Besides collection exports in csv, xlsx, or json format, exports can also generate a PDF document of an entity report. Set format to pdf and uri to /entities/{entityId}/reports/{reportId}?exporting=true; the finished export references a report.insights.pdf file. The exporting=true query parameter is required and is the only supported query parameter on report URIs. See Reports for the full flow.For endpoint details, see Exports API Reference.
Status
Meaning
pending
The export has been accepted and is waiting to run.
running
Syntage is building the export file.
finished
The export file is ready to download.
failed
The export could not be completed. Create a new export after correcting the request.
The export response references a File resource when the generated file is ready. Use the file metadata to inspect the filename, media type, and size before downloading it.
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